COVID-19 and our laboratory services

Service Notification

Dear Valued Clients,

As we deal with the reality of the Coronavirus (COVID-19), the health and safety of SC Labs employees, clients, and partners remain our top priority and concern.

At this time, we do not anticipate lab closures in California or Oregon. For California operations, the Santa Cruz County Cannabis Licensing Office and County Health Services Agency have defined essential businesses^1,2 and services may remain open during a Shelter in Place Order.³ SC Labs feels that it is important to continue providing testing to the cannabis industry in order for distributors to supply dispensaries with products that for many consumers are essential to their health and wellbeing.

For now, we are proactively working to minimize the impact on your business and have already instituted policies to protect our employees’ safety and wellness as they continue to serve you. SC Labs will review and update these policies as conditions change or evolve.

As of now, we expect

• Santa Cruz, CA laboratory to remain open and operational
• Tigard, OR laboratory to remain open and operational
• Effective immediately, all field offices have been closed

As part of our standard business continuity practice, our team is trained and prepared to provide a high level of support whether they are working in the office or from home. SC Labs will continue taking appropriate measures to help ensure your business operations are well-protected. We are proud to be working with you and we are focused on supporting your business through these unprecedented times.

For more information, please contact your dedicated SC Labs representative at (866) 435-0709.

Sincerely,
SC Labs

At a Glance:

• At present, laboratories remain open with no reduction in testing services
• The lab is observing appropriate safety precautions and protocols for sampling
• The lab is observing appropriate decontamination precautions
• Staggered laboratory staff shifts to limit exposure and contact
• All staff not responsible for physical processing of samples are working remotely
• All test results remain available on the Client Services Portal

REFERENCES:

1. Essential Businesses, Shelter in Place Order, Section 10 (March 16, 2020)
2. Guidelines from the Santa Cruz County Health Services Agency (March 16, 2020)
3. Shelter in Place Order issued by The Santa Cruz County Health Officer (March 16, 2020)